Frequently asked questions

Yes, MDO Group operates throughout Belgium and the Netherlands. Our teams are flexible and familiar with the regulations and logistics standards in both countries. Whether you have a small warehouse or a large-scale logistics site, we come on site.

For an appropriate and secure solution, we always recommend contacting us first. This way we can properly assess your situation and provide a customized quote. Some standard products are available through an online platform, but customization remains our strength.

MDO Group works for a broad spectrum of sectors, including:

• Logistics & distribution
• Manufacturing & assembly
• E-commerce
• Food industry
• Retail & wholesale

Our approach is always adapted to sectoral needs and legal requirements.

MDO Group combines technical expertise with a project-based approach. We don't just offer shelving or products, but think along structurally with you about the layout, safety and efficiency of your warehouse. You count on one partner for advice, delivery, installation and follow-up.

On our website you will find an overview of completed projects at home and abroad. Would you like references in your sector? Let us know, we are happy to share them.

Several elements are important for a safe warehouse:

• Pallet racks or shelving adapted to the weight and type of goods.
• Crash protection for racking and infrastructure.
• Barriers or guardrails to demarcate areas.
• Safety signs and signage.
• Fall-through protection where necessary (e.g. at work zones or passageways).

We are happy to help you determine which elements are needed in your specific situation.

• Collision protection: protects the base of racks from impact from forklifts or transpallets.
• Guardrail: usually a metal fence that demarcates areas for pedestrians or machinery.
• Guardrail: heavier protection designed to stop or divert vehicles upon impact.

Together, they provide a controlled and safe working environment.

Yes, all our products comply with current European standards (such as EN 15512 for pallet racking) and are supplied with the necessary technical data sheets. Where necessary, they are CE marked or provided with test certificates.

Yes. In addition to standard solutions, we also offer customization, for example for special sizes, colors, load capacities or applications. We listen to your needs and translate them into a technically sound solution.

Standard delivery time varies between 1 to 3 weeks, depending on product type and stock. For custom orders, delivery times can be as long as 4 to 6 weeks. We always communicate transparently about the expected delivery time with your order.

If a product is temporarily unavailable, we propose an alternative or inform you of the next delivery option. In urgent cases, we help find a quick solution, possibly through partial deliveries.

A shelf rack is a modular storage system with metal shelves on which smaller goods or boxes are manually stored. These racks are ideal for small parts, pantries or archives and can be installed either single-sided or double-sided.

A large-shelf rack is similar to a shelf rack, but suitable for larger, heavier boxes or goods. They are often used in warehouses where manual order picking takes place. Their wide compartments and high load capacity make them extremely versatile.

 cantilever rack is designed for storing long, irregular or heavy materials such as pipes, profiles, wood or sheets. The racks consist of vertical columns with horizontal support arms on which the goods are placed. They are available in single- or double-sided versions.

A pallet rack (also called a pallet rack) is designed for storing stacked pallets on multiple levels. This type of rack provides high storage capacity, quick access and is suitable for forklift traffic. Pallet racks are the foundation of most logistics warehouses.

Cantilever racking is the ideal solution for storing goods that do not fit in standard pallets. They offer an open structure, are easily accessible and can be placed indoors or outdoors. Moreover, they are very flexible in setup and dimensions, which makes them suitable for a variety of industries.

A safe warehouse starts with a well-planned layout and clear signage. Ensure there is ample space between racks, install collision protection, and respect the load capacity for each level. Have your racks inspected annually in accordance with EN 15635 and keep walkways and emergency exits clear at all times.
Training and raising safety awareness among employees are also essential. MDO Group is happy to help you optimise safety in your warehouse.

The cost depends greatly on factors such as:

• The surface area of your warehouse.
• The type of racking (pallet racking, cantilever racking, etc.).
• Any custom solutions.
• The desired safety features.

We always provide a customized quote, based on a site visit and analysis of your needs. That way, you only pay for what you really need.

he price of a pallet racking depends on several factors, such as the load capacity per level, the number of levels and pallets, the height of the racks and whether to opt for extras such as collision or fall-through protection. As a guideline, simple configurations start from a few hundred euros, but we will be happy to provide you with tailored advice, taking into account the available space, your flow of goods and safety requirements. Custom advice? Request a quote.

A warehouse facility must be inspected annually according to the European standard EN 15635. An inspection is also mandatory:

• After a collision or damage to racking.
• In case of structural changes to the facility.
• When commissioning a new warehouse.

Inspections must be done by a qualified person or an external partner with demonstrable knowledge of the standards and products. MDO Group has the right expertise to perform these inspections according to the guidelines of EN 15635.

Yes. According to European and Belgian regulations, every racking system must be inspected on a regular basis. This is important for the safety of your staff, the longevity of your installation and your company's legal liability.

A safe warehouse facility complies with:

• The EN 15635 standard (safety storage systems).
• The correct load marking on each rack.
• Appropriate aisle widths and driving routes.
• Crash protection where necessary.
• Regular visual and annual inspections.

We ensure your facility meets all applicable standards, including documentation and maintenance advice.

The cost of a complete warehouse layout depends on several factors: the surface area, the type of racks or shelving, the desired loading capacity, the accessibility of the space and any additional provisions such as collision protection or signage. We always prepare a customized quote, after a site visit and analysis of your needs.

Yes, MDO Group offers no-obligation consultation and a free site visit. This allows us to correctly assess the situation on site and propose an efficient, safe and future-oriented layout.

Absolutely. We supervise the complete relocation of your warehouse equipment, including disassembly, transportation, reassembly and any optimizations at the new location.

The duration depends on the size of the warehouse and the complexity of the project. Smaller installations can be completed within a few days. For larger projects, we provide a clear schedule together so that your operational operation is affected as little as possible.

You can certainly opt for self-installation, depending on the type of material and your technical experience. We provide clear installation instructions and are available for support. Would you like to take care of everything? Then we will take care of the complete installation with our experienced team.

A redesign provides an opportunity to optimize in terms of walkways, forklift traffic, load distribution, collision protection and signage. We provide a thoughtful design that meets safety standards while increasing your efficiency.

The spacing between pallet racks is determined based on the type of material handling equipment (e.g., reach truck, forklift), load width and safety margins. A standard aisle width is usually between 2.8 and 3.5 meters. We custom calculate this for you according to your situation and regulations.